Get help from recovery experts
We help trace, freeze, and recover stolen cryptocurrency by working with law enforcement and crypto platforms. Below, we've outlined our process to help you understand how we work.
You complete our form and provide information about the incident, including affected wallet addresses, transaction hashes, and other details.
Step 2. We evaluate chances of recovery
We review the information you provided, evaluate the complexity of the case, and assess chances of recovery.
Step 3. Sign an agreement with us
If we accept the case, we will share our agreement for blockchain analysis and related recovery services.
Step 4. Initiate criminal case
If you didn't do it earlier, we help you draft the police report, and you submit it to law enforcement to formally initiate the case. You should report the incident to law enforcement as soon as possible. Only law enforcement can officially request a freeze of your stolen assets once we trace and locate them.
Note: You may need a lawyer to liaise with law enforcement efficiently. We maintain partnerships with law firms in many jurisdictions and can connect you with our partner lawyers experienced in crypto cases.
Step 5. We trace and locate your stolen assets
We prepare the blockchain analysis report* and crypto platform requests**, and law enforcement handling your case reviews and sends these requests and receives responses from exchanges and stablecoin issuers.
*Blockchain analysis report: supports recovery efforts and is often required when engaging with law enforcement or crypto platforms. It presents complex blockchain data in simple language and visual format, outlining transaction paths and the wallets or exchange deposit addresses that received your assets. It also contains actionable recommendations, such as which crypto platform to contact, whom to approach, and what to request..
**Crypto platform requests: official requests that we draft for law enforcement to review and send to exchanges and stablecoin issuers. They include information requests (data, account flows, account details), freeze requests (to block stolen crypto), and recovery requests (to return confirmed stolen crypto). Each platform has strict requirements and unique channels, and timing is critical as delays can let stolen crypto move. We know these processes well and have successfully managed them many times.
Step 6. Freeze located stolen assets
We review responses from crypto platforms, analyze results, and decide on next steps such as sending additional requests and coordinating freeze and recovery strategies. We cooperate with law enforcement, crypto exchanges, and stablecoin issuers to freeze located assets.
Step 7. Recovery
When stolen crypto is located and frozen through law enforcement requests, we guide the next steps to complete the recovery. Recovered funds are returned to you through official channels coordinated by law enforcement and the relevant cryptocurrency platforms. The timeline varies depending on case complexity, law enforcement responsiveness, and cooperation from crypto platforms
Ready to begin?
We help individuals, businesses, and law enforcement agencies to trace and recover stolen crypto assets.Our expertise involves conducting investigations into crypto hacks, frauds, and scams to identify, locate, trace and freeze crypto assets on the blockchain.We prepare blockchain analysis reports that support recovery efforts. Our reports present complex blockchain data in simple language and visual format, outlining transaction paths and the wallets or exchange deposit addresses that received your assets. Our reports also contain actionable recommendations, such as which crypto platform to contact, whom to approach, and what to request.We are an AI-first company. We use AI to automate the entire process of tracing and recovering stolen crypto assets. We are the only company in the industry participating in Google's AI-First Accelerator Program, and have access to cutting-edge technology and expertise that enables us to trace, freeze, and return your stolen assets quickly and effectively.We work with law enforcement agencies and courts worldwide to facilitate asset recovery. Through our extensive partnerships with law firms globally, we coordinate international legal proceedings to return your assets to you, regardless of where the crime occurred or where the assets are located.
If you've fallen victim to a hack, fraud, or scam, please share the specifics of your case through the form. The more comprehensive your submission, the more effectively we can support you in resolving your situation
We offer training programs covering a wide range of topics related to blockchain, compliance, blockchain analysis and crypto investigations.We've partnered with Crystal Intelligence to offer a series of specialized training programs:
This course is designed for those new to blockchain and cryptocurrency. It will provide you with an understanding of the core concepts of cryptocurrencies based on blockchain technology, and the basics of crypto risk management.
This course is a deep dive into cryptocurrency risk management designed for compliance practitioners who wish to understand trends, typologies, and tooling. It will help organizations establish effective risk management frameworks to meet regulatory requirements.
Designed for investigators, law enforcement, compliance professionals, and regulators with existing crypto knowledge, this course will teach you to investigate crypto transactions and follow funds. You will learn how to create visualizations of interactions with bad actors and how to produce evidence to support investigations.
This short, intensive course is designed specifically for C-suite executives to gain a comprehensive overview of cryptocurrencies and the blockchain. It will help you make informed decisions on the risks associated with blockchain payments and crypto-related businesses.
Furthermore, we collaborate with universities to integrate crypto-related programs into their curricula, ensuring the next generation of professionals are equipped with essential knowledge in this rapidly evolving field.
Request the training using our contact form.
We develop specialized AI tools for blockchain analytics and investigations tailored for cryptocurrency investigators and compliance teams. Our clientele comprises law enforcement agencies, regulators, crypto businesses, and financial institutions.
Request demo using our contact form.
We are participants in the regulatory sandbox of the National Agency of Perspective Projects of the Republic of Uzbekistan, a state institution responsible for regulating, licensing and permitting procedures in crypto industry.
Heemera is participating in the Google Accelerator: AI First Program.
The accelerator provides us with access to technical and business expertise from Google specialists and the Google ecosystem, personalized mentorship and training from Google's team, and Google's strategic support for company and product development.
Through the program, our team collaborates with Google to advance our AI-powered solutions in blockchain analytics, crypto investigations, and crypto asset recovery, while expanding our international presence and scaling operations.
#AcceleratedWithGoogle
We have partnered with PraeLegal, which provides our clients access to legal services related to crypto assets recovery, through its extensive network of well-established 252 offices in 142 countries.
We have partnered with Crystal, which provides Heemera access to Crystal's advanced blockchain analytics tools and expertise to bolster our crypto investigative capabilities and crypto education initiatives.
Learn more about partnering with us at partner.heemera.com, email to partner@heemera.com to get access.
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